PRE-INFORMATION FORM
1.Subject
The subject of this Sales Agreement Preliminary Information Form covers the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 – Distance Contracts Regulation (OG: 27.11.2014/29188) regarding the sale and delivery of the product/ products that the SELLER sells to the ORDERING PARTY / BUYER, the qualities and sales price of which are specified below. Paying October by accepting this preliminary information form, the BUYER agrees in advance that if he approves the order subject to the contract, he will be under the obligation to pay the price subject to the order and the additional fees specified, such as shipping fee, tax, if any, and that he has been informed about this.
2.SELLER INFORMATION
Seller: Merhaba Yayımcılık Dış Tic. Ltd. Şti.
Address: Silahtaraga Mah. Pınar Cad. EyüpSultan ISTANBUL / TURKEY 34050
Phone: (+90) 505 268 64 66
Email: Merhaba@merhababookstore.com
3.BUYER INFORMATION(Hereinafter referred to as the BUYER.)
Person to be delivered: {Your Name} {Your Surname}
Delivery Address: {Your Address}
Phone: {Your Phone Number}
Email: {Your E-mail}
4.INFORMATION ABOUT THE PRODUCT /PRODUCTS SUBJECT TO THE CONTRACT
4.1 The basic characteristics of the Goods / Products / Products / Service (type, quantity, brand / model, color, quantity) are available on the SELLER’s website. You can review the main features of the product during the campaign. Valid until the campaign date.
4.2 The prices listed and announced on the site are the sales price. The announced prices and promises are valid until the update is made and changed. The prices announced for a period of time are valid until the end of the specified period.
4.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
Pay Method and Plan: {Credit Card}
Delivery Address : {Your Delivery Address}
Billing Address : {Your Billing Address}
Order Date : {Order Date}
5.GENERAL PROVISIONS
5.1. The BUYER accepts, declares and undertakes to read the basic characteristics of the product subject to the contract, the sales price and paying method, as well as preliminary information about the delivery on the SELLER’s website, to have information, to give the necessary confirmation in electronic environment. THE BUYER’S; Confirming the Preliminary Information in electronic environment, accepts, declares and undertakes that the SELLER has obtained the correct and complete address to be provided to the BUYER by the SELLER, the basic characteristics of the ordered products, the price of the products including taxes, pay and delivery information before the establishment of the distance sales contract.
5.2. Each product subject to the contract is delivered to the person and / or organization at the address indicated by the BUYER or BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER’s settlement, provided that it does not exceed the legal period of 30 days. In case the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3. The SELLER agrees, declares and undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order and with warranty documents, user manuals, if any, to perform the work within the principles of accuracy and honesty, to maintain and improve the quality of service, to show the necessary attention and care during the performance of the work, to act with prudence and foresight, without any kind of shame, information and documents that are necessary for the work, in accordance with the requirements of legal legislation, in accordance with the standards, in accordance with the principles of accuracy and honesty.
5.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining his explicit approval before the expiration of the contractual performance obligation.
5.5. If the SELLER is unable to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it agrees, declares and undertakes that it will notify the consumer in writing within 3 days from the date it learns of this situation, and return the total price to the BUYER within 14 days.
5.6. The BUYER agrees, declares and undertakes that he will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract, and that if the price of the product subject to the contract is not paid for any reason and/or canceled in the bank records, the SELLER’s obligation to deliver the product subject to the contract will expire.
5.7. The BUYER agrees, declares and undertakes that if the product subject to the Contract is not paid to the SELLER by the relevant bank or financial institution as a result of unauthorized use of the BUYER’s credit card by unauthorized persons after delivery of the product subject to the Contract to the BUYER or the person and/or organization at the address indicated by the BUYER, the BUYER will return the product subject to the Contract to the SELLER within 3 days, the shipping cost will belong to the SELLER.
5.8. If the SELLER is unable to deliver the product subject to the contract within the time limit due to force majeure circumstances, such as the occurrence of unforeseen and/or delaying situations that develop against the will of the parties, and prevent the parties from fulfilling their debts, the SELLER agrees, declares and undertakes that he will notify the BUYER of the situation. The BUYER also has the right to request from the SELLER to cancel the order, replace the product subject to the contract with a precedent, if any, and/or postpone the delivery time until the elimination of the prohibitive situation. In case of cancellation of the order by the BUYER, in the payments made by the BUYER with cash, the product amount will be paid to him in cash and once within 14 days. If the BUYER makes payments by credit card, the product amount is returned to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER agrees, declares and undertakes that the average process of reflecting the amount returned by the SELLER to the credit card by the bank to the BUYER’s account may take 2 to 3 weeks, since the reflection of this amount on the BUYER’s accounts after its return to the bank is completely related to the bank transaction process, the BUYER cannot hold the SELLER responsible for possible delays.
6.BILLING INFORMATION
First Name/Surname/Title: {Your Name} {Your Surname}
Address: {Your Delivery Address}
Phone: {Your Phone Number}
Email: {Your E-mail}
Invoice delivery: Invoice together with the order to the invoice address during the delivery of the order
it will be delivered.
7.RIGHT OF WITHDRAWAL
7.1. The BUYER may exercise the right to withdraw from the contract by rejecting the goods without assuming any civil and criminal liability and without any justification in distance contracts related to the sale of the goods, provided that the product is delivered to him or to the person / organization at the address indicated within 14 (fourteen) days from the date of delivery to the SELLER, provided that he notifies the SELLER. In the case of distance contracts related to the provision of services, this period begins from the date of signing the contract. The right of withdrawal cannot be used in service contracts where the performance of the service has been started with the approval of the consumer before the expiration of the right of withdrawal period. The costs arising from the exercise of the right of withdrawal belong to the SELLER. The BUYER agrees in advance that by accepting this business agreement, he has been informed about the right of withdrawal.
7.2. In order to exercise the right of withdrawal, it is necessary to notify the SELLER in writing by registered mail, fax or e-mail with refund within 14 (fourteen) days and that the product has not been used in accordance with the provisions of the “Products for which the Right of Withdrawal Cannot be Used” regulated in this agreement. In case this right is exercised,
7.2.1. the invoice of the product delivered to the third party or the BUYER, (If the invoice of the product requested to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order refunds issued on behalf of invoiced institutions will not be completed unless the RETURN INVOICE is issued.)
7.2.2. Return form,
7.2.3. The products to be returned must be delivered completely and undamaged together with the box, packaging, standard accessories, if any.
7.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER no later than 10 days after the withdrawal notification reaches him, and to receive a refund of the goods within 20 days.
7.2.5. If there is a decrease in the value of the goods for some reason caused by the BUYER’s defect, or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s losses at the rate of the defect. However, the BUYER is not responsible for changes and distortions that occur due to improper use of the goods or product during the right of withdrawal period.
7.2.6. If the discount amount used within the scope of the campaign is reduced below the campaign limit amount organized by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
8.PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
8.1. a) Contracts for goods or services whose price changes depending on fluctuations in financial markets and which are not under the control of the seller or provider.
b) Contracts for goods prepared in accordance with the wishes or personal needs of the consumer.
c) Contracts for the delivery of goods that may deteriorate quickly or expire.
ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts for the delivery of those whose return is not suitable for health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts related to books, digital content and computer consumables, data recording and data storage devices presented in the material environment if protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, except for those provided under the subscription agreement.
g) Contracts related to accommodation, transportation of goods, car rental, food and beverage supply and evaluation of leisure time made for entertainment or recreation purposes, which must be made on a certain date or period.
d) Contracts related to services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.
h) Contracts related to services, the performance of which was initiated with the approval of the consumer before the expiration of the right of withdrawal period.
Cosmetic and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, as well as stationery consumables (toner, cartridge, ribbon, etc.) in order to be returned, their packaging must be unopened, untested, intact and unused.
8.2. The SELLER may make its applications for complaints and objections to the consumer problems arbitration committee or the consumer court at the place where the consumer’s settlement place is located or the consumer transaction is made within the monetary limits specified in the following law. Information about the monetary limit is below:
effective as of 28/05/2014:
a) Article 68 of the Law No. 6502 on Consumer Protection. In disputes whose value is less than 2.000,00 (two thousand) TL according to the article, the district consumer arbitration committees,
b) In disputes with a value of less than 3.000,00(three thousand)TL, provincial consumer arbitration committees,
c) In the metropolitan provinces, applications are made to the provincial consumer arbitration committees in disputes between TL 2.000,00 (two thousand) and TL 3.000,00 (three thousand). Dec.
This Agreement is made for commercial purposes.
SELLER: Merhaba Yayımcılık Dış Tic. Ltd. Şti.
RECIPIENT: {Your Name} {Your Surname}
DATE: {Order Date}
**This contract has been translated from Turkish according to Turkish law